Q: Is it free to register with hammosurfing?
A: Yes, registering is completely free! We don’t charge anything for registering an account.
Q: What does registering with hammosurfing allow me to do?
A: You need to register an account in order to villa or space reservation requests and, also required for hosts who want to offer a villa or space. you’ll be able to villa or space reservation requests, contact customer service by email, and even post reviews!
Q: Once I register, will my email address be made public?
A: No. Don’t worry - we don’t make any email addresses public.
Q: I registered, but I’m not getting the confirmation email. What should I do?
A: First, make sure you entered your email address correctly when you registered. Sometimes it takes a while for the confirmation email to send, so please wait a little longer. Lastly, check any mail filters you have, just in case.
Q: How does logging in with Facebook / Google work?
A: You use your Facebook or Google credentials to log in to hammosurfing. you can easy use your Facebook or Google account to sign up or login to hammosurfing.
Q: I used to be able to log in without trouble, but now all of a sudden I can’t. What should I do?
A: Please contact Customer Support. Please use the link below to contact us. Once we receive your message, customer service will get back to you shortly.
To verify your identity, please include the following in your message:
- Your name
- Your birthday
- Your address
- Your phone number
- Your email address
Q: Does my profile pic have to be a photo of my face?
A: Accounts that include a photo of the user’s face are seen as more trustworthy, so we strongly recommend it.
Q: I forgot my password. What do I do?
A: You can reset your password on the Password page.