Payment & Cancellation

Q: When and how do I pay?
A: Once your reservation is confirmed (after the host has approved your request), your credit card will then be charged. If the reservation request is denied or automatically canceled, your credit card will not be charged.
Q: Which credit cards do you accept?
A: Hammosurfing accepts VISA, MasterCard, American Express, Diners Club credit or debit cards.
Q: How do I cancel my reservation?
A: Hammosurfer can cancel their reservations on the Reservation Details page. Hammosurfer can cancel their reservations at any time, even after they’ve been confirmed. Currently, hosts cannot cancel reservations that they have already approved.
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Q: What is your cancellation policy?
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Q: Where can I find my receipts?
A: You can request receipts on the reservation details page.
Q: What is a security code?
A: It’s the 3 or 4-digit number on the back of your credit card. By requiring you to enter your security code, websites can help prevent unauthorized use of your card. Because the security code isn’t encoded on the magnetic stripe, it can’t be stolen by card readers. In addition, the security code is never listed in credit card bills or statements.
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